Your privacy matters to us. Here’s how we handle your information.
Last updated: 1 January 2026
This Privacy Policy explains how The Brand Wash Laundry Services ("we", "us") collects, uses and protects the information you share with us when using our website and services.
We collect information you provide directly — such as your name, phone number, email and pickup address — when you book a pickup, contact us or subscribe to updates.
We may also collect limited technical information such as your device type and pages visited, to improve our service.
We use your information to schedule and fulfil pickups and deliveries, communicate with you about your orders, process payments, and improve our services.
We do not sell your personal information to third parties.
We share information only with trusted partners who help us operate — such as delivery and payment providers — and only to the extent necessary to deliver our services.
We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.
You may request access to, correction of, or deletion of your personal information by contacting us at info@thebrandwash.in.
Our website may use cookies to remember preferences and understand how the site is used. You can control cookies through your browser settings.
We may update this policy from time to time. The latest version will always be available on this page.
For any privacy-related questions, contact us at info@thebrandwash.in or +91 78923 45678.